Back in 2005, while working for Sun Microsystems, I was delivering a keynote at a computing event in Moscow. One of the slides in my...

It used to be that IT had one set of customers, and they were internal, and one system to maintain: The ERP. Fast forward 10 years and...

Artificial intelligence is not new, but suddenly everyone seems to be talking about it. As I explained in my last article, we have hit an...

IT may not traditionally rank at the top of the list when you think about customer-facing departments throughout the business. But...

REESTABLISHING THE CONNECTION BETWEEN SALES AND MARKETING When contemplating organizational change, many companies will find a common...